Law Practice Management

The Tennessee Bar Association has a variety of resources and practical information on law office management issues available to help members better serve clients and practice more efficiently and effectively.

Below you will find the Practice Management Advisor Pipes Feed, brought to you by the Law Office Technology & Management Section of the Tennessee Bar Association. "PMA Pipes" is an RSS newsfeed that was designed by the ABA's Legal Technology Resource Center. It combines posts from the blogs of Practice Management Advisors from across the United States, as well as the ABA's Site-tation blog, into one convenient location. The blogs brought to you by this feed include: Law Practice Matters, Reid My Blog, Law Practice Tips, Law Practice Advisor, The Last Word, Thoughtful Legal Management, and Compujurist, among others.

Practice Management Advisor Pipes Feed

[Avoid a Claim] Listen to an Ontario lawyer’s recorded conversation with a fraudster
Ottawa lawyer J.L. Lee Mullowney informed us that he was contacted by the purported Thomas Moss looking to retain them with regards to a breach of a business loan agreement. Well aware that he was being targeted for a fraud, Mr Mullowney called the fraudster up to challenge him on a number of incongruities on the matter (see below for the full details of the scam). He recorded the call and posted it to Youtube. Click here or on the image below to listen. The call shows how on one hand,...
[Law Technology Today] Top Billing Mistakes Attorneys Make and How to Fix Them
As an attorney, you meet with clients, deliver work as promised, and then, eventually, out goes the invoice. Dealing with bills is likely not what made you want to became an attorney but in order to get paid on time and continue to practice law, you sometimes need to focus on billing just as much as practicing your passion. Join us on Wednesday, June 24th, for our free webinar, Top Billing Mistakes Attorneys Make and How to Avoid Them and discover the tools available to you, so you never...
[Avoid a Claim] How to Improve Hospitality in the Office
Think about how you choose between similar services. If two restaurants have great food at comparable prices, do you return to the one with slow, rude service, or the one where you felt taken care of? While its obvious that clients want their lawyer to be good at handling their case, these days that often isn’t enough. Clients increasingly demand good “customer service” from lawyers, just as they would in any other field. In Mary Lokensgard’s article “Positive...
[Avoid a Claim] Access to Justice: Limited Scope Representation
Increasingly, legal services are moving away from the full-service model. Outsourcing document review, e-discovery, and other discrete legal services are becoming more common-place. Small practitioners and larger firms alike can offer limited scope representation, or “unbundled” representation, which let clients pick and choose when they want to engage with a lawyer during the life of a transaction or litigation. Limited scope representation provides greater access to justice, as clients need...
[Law Technology Today] 3 Policies to Protect Confidential Information in the Digital Age
Gone are the days when lawyers could simply put their heads in the sand and practice law without understanding how client information is created, shared, and stored. With evolving communication and data storage technology, clients create, share, and store sensitive information—from trade secrets and intellectual property to business strategies and legal analyses—in many formats and in many places.  Attorneys who are provided such sensitive client information must take certain steps to help...
[Avoid a Claim] Undertakings 101: Manage your risk
There is often some confusion around the purpose of undertakings and how they should be structured. Be the lawyer who solves closing problems without taking on risks. Undertakings are essential elements in real estate transactions. They are commonly given by one party to another to avoid delays in closings, or as a courtesy to the other party for a matter which cannot be attended to by the closing date. They are either given on behalf of a client or personally by the lawyer acting on the...
[Law Technology Today] Are You Missing Out Because You’ve Always Done it That Way?
Whether in the form of a meme, an inspirational quote, or written on the walls of a boardroom, there has been a ubiquitous adage that has taken over the corporate landscape over the past couple of years. You’ve likely heard or seen some variation of it. The initial question: “What are the seven most expensive words in business?” The answer: “Because we’ve always done it that way.” One can surmise that this new adage is the modern version of “old habits die hard.” Whichever way you look at it,...
[Law Practice Management & Technology - Chicago Bar] How many days do I have again?
It’s hard to calculate how many days are between a certain day and another, especially if they are far apart. If your deadline to file a motion is 60 days before your hearing date on October 12th, 2015, what date is that? Luckily, there are several ways to determine that calculation. We’re going to cover […]
[Slaw: Dan Pinnington] Communications Breakdown: When a Lawyer Doesn’t Listen
A study for the Law Society of England and Wales by Hilary Sommerlad, quoted in “What Clients Want” by Clark Cunningham, found that 50% of clients polled had worked with lawyers they did not like. The study concluded it was, more often than not, the way lawyers interacted with clients that was the issue. Indeed, the paper describes a true situation “where a specialist lawyer with a ‘big reputation’ had interrupted the client because she believed she had heard enough to ‘get the picture.’” This...
[Avoid a Claim] Ten social media misconceptions, revised
“Social media is just people posting pictures of what they had for breakfast” is a common refrain from those who have no interest in or can’t figure out things like Twitter, Facebook or LinkedIn. It may be said even more by lawyers, who have a reputation of not being the most enthusiastic new adopters of technology. In his Attorney at Work article “10 Social Media Misconceptions, Revised” Jared Correia sets out to debunk (or at least soften) some of the common...