Law Practice Management

The Tennessee Bar Association has a variety of resources and practical information on law office management issues available to help members better serve clients and practice more efficiently and effectively.

Below you will find the Practice Management Advisor Pipes Feed, brought to you by the Law Office Technology & Management Section of the Tennessee Bar Association. "PMA Pipes" is an RSS newsfeed that was designed by the ABA's Legal Technology Resource Center. It combines posts from the blogs of Practice Management Advisors from across the United States, as well as the ABA's Site-tation blog, into one convenient location. The blogs brought to you by this feed include: Law Practice Matters, Reid My Blog, Law Practice Tips, Law Practice Advisor, The Last Word, Thoughtful Legal Management, and Compujurist, among others.

Practice Management Advisor Pipes Feed

[Avoid a Claim] practicePRO Resource: List of habits that annoy clients most
Like you, clients will get upset if they are treated badly or are faced with surprises. Do you appreciate the things that you do that upset or annoy your clients? From the Managing a Better Professional Services Firm booklet, here are the things you should avoid doing that annoy clients most. Not returning phone calls: This is one of the most common complaints about lawyers. To avoid this problem, set and control client expectations from the very start of the relationship. Establish a...
[Avoid a Claim] Careful docketing offers powerful claims defence support
As regular readers of this blog already know, documentation of the progress of a legal matter can be very helpful in the event of a claim. It’s easy to forget, however, that the recommendation with respect to documentation extends to dockets. There was once a time when “to docket” meant the same thing to lawyers in almost any kind or size of firm: a docket was a handwritten log of a lawyer’s expenditure of time on an individual file. Those days are gone; in most firms electronic docketing...
[Avoid a Claim] Working Group on Lawyers and Real Estate’s documents for the purchase of a condominium
The Working Group on Lawyers and Real Estate has established a sub-committee to consider the work undertaken in the purchase of a condominium. The Subcommittee is working on various documents to assist real estate lawyers and their purchasers in a resale condominium transaction and intend to consult with and obtain a broad range of comments and suggestions from Ontario lawyers. They have released for review the first document, a Master Chart of items to be addressed. The Master Chart is meant...
[Law Practice Advisor] Noises Off: Reducing Auditory Distractions in Your Workflow
In today’s world, there are a number of distractions, seemingly created solely to divest our attention from normal life activities, like not walking into traffic. From Blackberry messaging to Google Glass, there’s always something in the way. Although we don’t often consider it, or realize it, there are a number of sound-based distractions that creep into our daily lives and work. (Or, as Boris Karloff once said: ‘the Noise, Noise, Noise!” is all around us.) The better we can ward those off...
[Avoid a Claim] LAWPRO Magazine archives: Supervision of employees – The buck stops with you.
As a lawyer, you are responsible for ensuring that your employees abide by the Rules of Professional Conduct and the By-Laws under the Law Society Act. Lawyers must assume complete professional responsibility for all business entrusted to them and must directly supervise all staff to whomthey delegate particular tasks and functions pursuant to Part I of By-law 7.1 and subrule 5.01(2) of the Rules of Professional Conduct. Making supervision a priority is also a good way to reduce the risk of...
[Avoid a Claim] Monthly fraud summary for June 2013
The month of June saw 26 new fraud posts and almost the same number of email reports from lawyers (390) as last month (385). 58% of the emails came from the U.S., 24% from Ontario, 1% from elsewhere in Canada and 7% from overseas. In addition to the usual email scam attempts, we saw a phishing scam targetting LexisNexis users, a fake law firm Franklin Pirsch & Associates used to introduce a fraud attempt, a mortgage fraud warning from several Ontario law associations, and an Ontario lawyer...
[Law Technology Today] Free Analytics Feature on Twitter
If you’ve been looking for more insight on your Twitter presence, you will be pleased to know that Twitter has now opened its analytics dashboard to some Twitter handles, free of charge. As this article from Mashable describes, Twitter now allows free access to a comprehensive analytics dashboard to a handful of Twitter users. This feature offers a simple yet comprehensive overview of the number of favorites, retweets and replies received from each post. In addition to showing how many follows...
[Avoid a Claim] Business debt collection scam by Christina Freitag
A lawyer in Texas and one in California have notified us that they received an email from the purported Christina Freitag looking to retain them with regards to a breach of a business loan agreement. This is similar to other frauds of this kind we have seen. For a full description of how this fraud works and to see other names attached to it, see our Confirmed Fraud page that deals with business loan frauds. Here is the initial email: From: Christina Freitag Date: June 10, 2013, 6:27:19 AM...
[The Last Word] Has Decomposition Set In?
No, this is not a joke about how long it’s been since I’ve posted regularly to this blog! When I think of decomposition my thoughts generally turn, at best, to organic backyard recycling and, at worst, to CSI Miami, but “decomposing” is one of the terms that Richard Suskind uses in his new book Tomorrow’s […]
[Law Technology Today] Video: Data Protection and Cloud Backup for Any Size Law Firm
Data protection and backup should be a high priority for law firms of all sizes, and using the cloud specifically for these practices is becoming increasingly prevalent. During this webinar from the Legal Technology Resource Center sponsored by Mozy, understand why your law firm needs to be protecting critical data, how to do so with the flexibility of the cloud, how to restore your information to any device, and more. Thank you to our sponsor: Visit Mozy’s Member Advantage page for an ABA...