Law Practice Management

The Tennessee Bar Association has a variety of resources and practical information on law office management issues available to help members better serve clients and practice more efficiently and effectively.

Below you will find the Practice Management Advisor Pipes Feed, brought to you by the Law Office Technology & Management Section of the Tennessee Bar Association. "PMA Pipes" is an RSS newsfeed that was designed by the ABA's Legal Technology Resource Center. It combines posts from the blogs of Practice Management Advisors from across the United States, as well as the ABA's Site-tation blog, into one convenient location. The blogs brought to you by this feed include: Law Practice Matters, Reid My Blog, Law Practice Tips, Law Practice Advisor, The Last Word, Thoughtful Legal Management, and Compujurist, among others.

Practice Management Advisor Pipes Feed

[Avoid a Claim] Updated map of where fraud email alerts originate
In March of 2012 we posted a map that showed where fraud alerts from lawyers were coming from. It is these emails from lawyers that give us the information we use to post warnings on this blog. Nine months and 1,300 emails since we first did that post, here is the latest version of our “map of fraud”. We’ve heard from lawyers in 40 additional countries, sent out 90 new fraud warnings and almost exactly 50% of emails continue to come from lawyers outside Ontario. And we...
[Slaw: Dan Pinnington] Resolutions to Avoid Criminal Law Claims
I will take the time to ensure the client understands my recommendations: Failing to effectively communicate with the client is just as much a claims pitfall in criminal law as in other areas. This could be because of the rushed nature of many “courthouse steps” conversations, or the fact that the lawyer’s years of experience on cases may obscure the fact that the client doesn’t fully understand the course of action the lawyer recommends. There is a risk that clients may later regret their...
[Avoid a Claim] Resolutions to better document your files
You can still find yourself being sued for malpractice, even if you have done everything correctly. A well-documented file can help to explain what work was done or to justify an account and can be a lifesaver when it comes to defending a malpractice claim. A good paper trail can help show what work was done on a file long after your direct and specific memories of the file have faded. Here are some resolutions you can make to help you keep a better-documented file: I will document the...
[Law Practice Tips Blog] Unexpected Uses of Tech Tools and Unintended Consequences
Your smart phone will do many things that are far beyond what most people would have associated with a telephone not that long ago. We have so many tech tools and gadgets now that that unintended uses are sometimes more...
[Avoid a Claim] Resolutions to avoid real estate claims
I will ensure I meet with my clients in person at least once: In most real estate practices the staff handle many aspects of the client’s matter. However, ultimate responsibility still lies with the supervising lawyer. Take the time to meet with the client in person to review the transaction and understand the client instructions, particularly with respect to the client’s intended uses of the property. Not every matter is straightforward, and you don’t want to have to be addressing a problem...
[PA Law Practice Management] Proud to Participate 20 Years Later
A little over twenty years ago, I took a bold and risky step.  I had participated as an active and appreciative member of the Association of Legal Administrators since 1984, having become an “official” member of the international association, and the local Philadelphia Chapter, in August, 1985.  During the following years I took increasingly responsible roles in the local chapter.  I chaired virtually every event the chapter offered.  And I spent three years serving on its Board of...
[PA Law Practice Management] Dealing with Loss of a Loved One
This time of year brings the joy of the holidays, and often the devastating loss of loved ones.  Many elderly and ailing lose long-term battles at year-end.  Here in the northeast part of the U.S. we tend to think that the harshness of winter overcomes what little energy and determination remains.  But that fails to explain the phenomenon in other parts of the country.  I tend to think that there’s just a sense of closure provided as the year comes to an end.  It’s a time when those...
[Slaw: Dan Pinnington] Resolutions for Stress Relief, Wellness and Balance
The life of a lawyer, especially a solo or small firm practitioner, is often stressful. Stress itself is not necessarily a bad thing; our body’s reaction to stress actually helps us to meet the sudden demands that we face as busy lawyers. However, too much stress too often becomes chronic stress, and takes its toll on our physical, mental and emotional well-being. That, in turn, affects our personal lives and our ability to serve our clients. The trick is to eliminate some of the stressors in...
[Avoid a Claim] Resolutions for better matter and file management
Effective file management provides the foundation for timely, valuable client service and appropriate management of client matters. Here are some resolutions to help you complete the critical steps in file management: I will complete a conflicts check before opening a file: Conflicts of interest can lead to ugly and expensive malpractice claims. The best time to catch and avoid a conflicts claim is during a thorough conflicts search before a file is opened. A thorough search looks for...
[Avoid a Claim] Resolutions to better set and control client expectations
Clients can be demanding and will sometimes have expectations that will be unreasonable. Unmet expectations, even if they are totally unreasonable, are a recipe for unhappy clients. Setting and controlling client expectations is one of the best things you can do to ensure that you have a happy and satisfied client at each stage and the conclusion of a matter. Follow these resolutions to better set and control your clients’ expectations: I will carefully explain how the matter will proceed:...