Law Practice Management

The Tennessee Bar Association has a variety of resources and practical information on law office management issues available to help members better serve clients and practice more efficiently and effectively.

Below you will find the Practice Management Advisor Pipes Feed, brought to you by the Law Office Technology & Management Section of the Tennessee Bar Association. "PMA Pipes" is an RSS newsfeed that was designed by the ABA's Legal Technology Resource Center. It combines posts from the blogs of Practice Management Advisors from across the United States, as well as the ABA's Site-tation blog, into one convenient location. The blogs brought to you by this feed include: Law Practice Matters, Reid My Blog, Law Practice Tips, Law Practice Advisor, The Last Word, Thoughtful Legal Management, and Compujurist, among others.

Practice Management Advisor Pipes Feed

[Just Oregon Lawyers Blog] Just Say, “No.”
One of the most important things you may need to tell your existing and potential clients is, “no.” When to say no can be difficult for some lawyers to determine. With memories of the 2008 economic climate and awareness of overhead, many lawyers struggle with turning away business. If there is a person with a problem, the lawyer says yes quickly without consideration of anything but the lawyer’s need for revenue or gratitude. If the scenario sounds familiar, consider for a...
[Law Practice Tips Blog] Does a lawyer have a brighter future than a supermodel?
I'm sure most readers thought that was a pretty ridiculous question for a blog post title. Well, it is summertime and the living is supposed to be easy. So I decided to give you a little light reading by posting...
[Avoid a Claim] 5 Policies and Procedures You Should Have in Place for Your Firm
Cassie Baudean, writing for Law Technology Today, describes 5 Policies and Procedures solo and small firm lawyers should have in place for all client matters. Here is her list: (click on the article for full descriptions of each) Have detailed intake procedures Determine your criteria for taking a case Have client communications procedures Use multiple types of calendars Have out-take procedures for the completion of a matter practicePRO has resources you can download that you can use to...
[Avoid a Claim] Business loan collection scam using the name Ibrahim Alrashed
A Washington state firm notified us that they received an email from the purported Ibrahim Alrashed looking to retain them with regards to a breach of a business loan agreement. This is a classic bad cheque scam that presents as legal matter requiring the assistance of a lawyer. In this scam lawyers will be duped into wiring real funds from their trust accounts after depositing a fake cheque received as payment from the debtor (who is part of the fraud). See our Confirmed Fraud Page for more...
[Law Technology Today] The ineffable* #Slack: 9 things lawyers need to know
Okay, so Slack is sounding less and less like a chat app or email app. What is it, really? We go back and forth on our own one-sentence description. When we talk more evocatively we say “It’s all your communication in one place, instantly searchable, and available wherever you go.” On the marketing side we give a more concrete description like “It’s a messaging and search platform that creates a single unified archive accessible through powerful search.” – Stewart...
[Oregon Law Practice Management] The ‘2xFISTed’ Bill
Originally posted on NWSidebar:The “2xFISTed” acronym is a great way to turn billing into a marketing opportunity. It increases the likelihood that bills get paid promptly and speaks to the value you offer your client. The “2xFISTed” acronym turns…
[Avoid a Claim] Accommodating The Needs of Older Clients/Clients With Disabilities
Lawyers understand the need to ensure that clients have a good experience at their office, in terms of finding a welcoming environment and being able to understand how their matter is being handled. However older clients or clients with physical disabilities may require that more care be taken to identify and assist with their particular needs. In her Attorney at Work article Accommodating Clients With Special Needs, Mary Lokensgard suggests making the following adjustments when dealing with...
[Slaw: Dan Pinnington] Communications Breakdown: When a Lawyer Doesn’t Share
After getting some work done on his cottage, Dale Orlando, partner at McLeish, Orlando LLP in Toronto, had a dispute with the contractor over fees. “He was doing work that needed to be done but without clearing it with me first,” Orlando says. As a result the project went over budget. “I should have been communicated with before the work was done, not afterwards.” Imagine going for surgery without the doctor telling you where they will be cutting. That would be unthinkable. Similarly, why...

Read Full Original Article:
http://www.slaw.ca/2015/06/29/76986/

[Oregon Law Practice Management] Are You Losing Clients?
If your client retention rate is less than 90-95%, something is terribly wrong. You might react by changing your fee agreement – aiming to “punish” the client who terminates your services after a substantial amount of work is done but prior … Continue reading →
[Law Technology Today] Drones and the Fight for Privacy
Drone technology has developed rapidly over the last few years, and prices for consumer drones have continued to drop. This enables new enthusiasts to be able to purchase and use drones for a variety of recreational purposes. Along with advancements in flight technology, camera technology has developed that allows drone users to capture amazing footage of the flight, the neighborhood, and even the neighbors themselves. However, consumers are not the only ones excited about drone tech...