Law Practice Management

The Tennessee Bar Association has a variety of resources and practical information on law office management issues available to help members better serve clients and practice more efficiently and effectively.

Below you will find the Practice Management Advisor Pipes Feed, brought to you by the Law Office Technology & Management Section of the Tennessee Bar Association. "PMA Pipes" is an RSS newsfeed that was designed by the ABA's Legal Technology Resource Center. It combines posts from the blogs of Practice Management Advisors from across the United States, as well as the ABA's Site-tation blog, into one convenient location. The blogs brought to you by this feed include: Law Practice Matters, Reid My Blog, Law Practice Tips, Law Practice Advisor, The Last Word, Thoughtful Legal Management, and Compujurist, among others.

Practice Management Advisor Pipes Feed

[Avoid a Claim] Communications breakdowns: When a lawyer doesn’t share
In 2014 the broad category of communications accounted for about almost a third of claims reported and claims costs. We asked some lawyers to give their opinions on the various ways lawyer-client communications can break down, such as when lawyers fail to share information. After getting some work done on his cottage, Dale Orlando, partner at McLeish, Orlando LLP in Toronto, had a dispute with the contractor over fees. “He was doing work that needed to be done but without clearing it with me...
[Avoid a Claim] Commercial debt collection scam using the names Frank Lai and Taiwan Fu Da Precision Co Ltd
An Ontario firm notified us that they received an email from the purported Frank Lai of Taiwan Fu Da Precision Co Ltd looking to retain them with regards to making a large commercial purchase. This is a bad cheque scam that presents as legal matter requiring the assistance of a lawyer. In this scam lawyers will be duped into wiring real funds from their trust accounts after depositing a fake cheque received as payment from the purchaser (who is part of the fraud). See our Confirmed Fraud Page...
[Law Technology Today] Information Security Threat: Technological Exploits
In my last article, we discussed the first of three security threats in this series, social engineering and the human element. While the social engineer operates as a hybrid between human and technological weakness, pure technical threats exist as well. These threats involve many forms of technology systems: computers, smartphones, printers, security systems, networking equipment, data storage warehouses, databases, websites, heating and cooling systems, etc. The premise of hacking these...
[Avoid a Claim] “Embracing Workplace Change” by Homewood Human Solutions
Workplace change can come in any number of ways: office relocation, changes in management, having your workspace shrunk, or having to adapt to a new technology. Lawyers work in a field that is especially subject to change, with the traditional firm mergers, splits and personnel moves as well as the many other effects of changes in the 21st century legal environment. “Workplace change is the rule now, not the exception”, according to the e-Course “Embracing Workplace Change...
[Law Technology Today] 3 Ways to Optimize Data Privacy and Protection in the Digital Age
Privacy breaches occur every day, and firms of all sizes are at risk. It only takes a single breach to jeopardize your brand, your company reputation, customer loyalty, and your bottom line. What changes to traditional information management and security are required to accommodate the always-on, mobile, social attorney? What should firms and corporate law departments do now to achieve greater agility and better meet attorney—and client—demands for secure access to key information? Learn how...
[Oregon Law Practice Management] New Notary Guide Available
This just in from the Oregon Secretary of State’s office: We are pleased to announce the 2015 Notary Public Guide is now available from the Secretary of State’s website. This free publication has been updated with new material, including information … Continue reading →
[Avoid a Claim] Business debt collection scam using the name Leslie Gale
An Ontario lawyer notified us that they received an email from the purported Leslie Gale looking to retain them with regards to a breach of a business loan agreement. This is a classic bad cheque scam that presents as legal matter requiring the assistance of a lawyer. In this scam lawyers will be duped into wiring real funds from their trust accounts after depositing a fake cheque received as payment from the debtor (who is part of the fraud). See our Confirmed Fraud Page for more of an...
[Law Practice Advisor] 2015 Super Marketing Conference – Speaker Feature: Leigh McMillan
View image | gettyimages.com   This week, at the LOMAP Blog, we will be offering daily profiles of prominent speakers presenting at our annual marketing conference. We continue today with Leigh McMillan, Vice President of Marketing at Avvo. Leigh will present make a presentation on ‘Surviving and Thriving in Social Media’ in the later morning. The 2015 ‘Super’ Marketing Conference will be held next week, Thursday, June 4, in Boston, Massachusetts, at MCLE. The event is...
[Law Technology Today] The Business of Legal: Sales is Not a Dirty Word, Part II
My co-contributor for this month is Allen Rodriguez, Chief of Product at ONE400. Prior to co-founding ONE400, Allen served as the Director of Attorney Services at LegalZoom and lead the Los Angeles County Bar Association’s Lawyer Referral Service operations. Boasting a 17-year legal career, Allen provides mentorship at legal hackathons, speaks on the future of law, and presents on marketing strategies for lawyers. Salespeople coined the phrase “ABC—always be closing.” While it might seem silly...
[Avoid a Claim] Communications breakdown: When a lawyer doesn’t listen
In 2014 the broad category of communications accounted for about almost a third of claims reported and claims costs. We asked some lawyers to give their opinions on the various ways lawyer-client communications can break down, such as when lawyers fail to listen. A study for the Law Society of England and Wales by Hilary Sommerlad, quoted in “What Clients Want” by Clark Cunningham, found that 50% of clients polled had worked with lawyers they did not like. The study concluded it was, more...