AG Reaches $8.75M Settlement With Metropolis Parking - Articles

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AG Reaches $8.75M Settlement With Metropolis Parking

Posted by: Azya Thornton on Jan 12, 2026

Attorney General Skrmetti announced in a press release that a settlement with Metropolis Technologies Inc. will end an investigation by his office into the private parking company. Metropolis will pay $8.75 million to cover consumer refunds, litigation costs and a free parking program, and will also be required to implement numerous changes to its business practices to promote transparency and protect consumers. Skrmetti’s office began investigating Metropolis in 2024 following consumer complaints alleging unclear pricing, inadequate signage, misleading notices and surprise fees caused by technology glitches. More than 300 complaints have been filed to date. Under the settlement, Metropolis must implement changes to its business practices, including clearer signage, pricing transparency, automatic refunds for wrongful charges and the creation of the Tennessee Parking Program, which will offer $2.25 million in free parking credits to eligible Tennessee consumers in Knoxville, Memphis and Nashville.