DCS Computer Errors Have Human Impact - Articles

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Posted by: Brittany Sims on Jun 26, 2014

According to a Tennessean editorial, the Department of Children’s Services’ four-year-old computer system TFACTS is still riddled with glitches, an issue that the newspaper claims was made rosier than the reality in a recent progress report. The system, which tracks child deaths, caseloads and other core tasks, was supposed to be fixed in January but will not be completed until October at the earliest. “This is not a case about a computer system,” U.S. District Judge Todd J. Campbell said. “It’s about actual care for actual foster children.”