American Airlines: Video Footage Proves Elderly Woman Was Not Abandoned - Articles

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Posted by: Jarod Word on Dec 4, 2018

American Airlines is fighting back on allegations that they left an elderly patient with Parkinson's Disease unattended overnight in Chicago’s O’Hare Airport, USA Today reports. Olimpia Warsaw said that she was traveling with the airline last Friday to attend the funeral of her son's father and was left at the airport after her flight to Detroit was canceled. The airline says that it has video footage that contradicts Warsaw’s statement, showing that a family member picked her up from the terminal less than 45 minutes after she exited the plane. American says it is "deeply concerned about what occurred” and that its customer relations department has spoken with Warsaw's family "multiple times" and refunded her ticket.