TBA Law Blog

Posted by: Julie Sandine on Feb 6, 2019
Positive psychologists have found that smiling evokes positive emotions in the person who smiles, as well as those who see the smiling face.  Whenever the situation is appropriate, be aware of your surroundings and try making eye contact with people nearby and smile. In addition, smiling can help you convey a positive attitude and reasonableness, even during difficult telephone conversations that could otherwise become unpleasant or even confrontational.