Opinion: Cabs, Law Firms Traveling Same Road

Mark Cohen

Lawyer, law professor and legal innovator Mark A. Cohen writes in Legal Mosiac that the taxicab and legal industries share eight commonalities, including that both are in the throes of “disruptive innovation.” What Uber is doing to the taxi industry, Legal Zoom is doing to the traditional law firm, he suggests. Lawyers can learn a number of lessons from the Uber experience: it has created a paradigm shift in business structure; changed the way providers work, customers buy and technology is used; connected buyers directly to providers; decentralized control of delivery; and aligned the interests of buyer and seller. Law is headed down the same road, he predicts

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