TBA Law Blog


Posted by: Stacey Shrader Joslin on Jun 25, 2026

Free Legal Answers has surpassed 500,000 total questions responded to, marking a major milestone for the virtual pro bono platform that launched in 2016, according to a release from the American Bar Association (ABA). Currently, 42 states and territories offer live access and 17,700 volunteer attorneys have provided more than 100,000 hours of pro bono service. A federal portal also is available to address veterans' benefits and immigration questions. The ABA Journal also reports on the milestone.

Jonathan Cole and Buck Lewis, both shareholders with Baker Donelson — which maintains the platform in collaboration with the ABA — praised the achievement in a release. “Free Legal Answers really makes a difference,” Nashville-based Cole, chair of the ABA House of Delegates, said. “Passing 500,000 questions answered demonstrates the depth and scope of this initiative to address the access to justice gap across our country.” Memphis-based Lewis, founder of Free Legal Answers, added: “We can all be proud of what has been achieved through this collaboration between Baker Donelson, the ABA and our many state partners.” Lewis also touted the firm’s role in recently rewriting the code so the platform can serve the next 500,000 clients “even more quickly.”