TBA Law Blog


Posted by: Kate Prince on Jul 28, 2020

Attorney General Herbert H. Slatery has reached a settlement agreement with Medicaid Done Right (MDR) after it was alleged the company had misrepresented itself as authorized by or affiliated with the government to assist with TennCare/Medicaid applications. MDR contracts with nursing homes to provide Medicaid application assistance to patients and their families and had such agreements with at least two companies that operate several nursing homes in Tennessee. MDR’s webpage had featured text and illustrations that gave the impression that it was part of TennCare and, in several instances, nursing home patients believed they were required to use MDR’s services and that it was part of TennCare. MDR also failed to disclose that state Area Agencies on Aging and Disability (AAADs) can often perform TennCare/Medicaid application assistance for free. According to the terms of the settlement, MDR must take down the misleading text and illustrations from its webpage, inform Tennessee consumers that AAADs can offer assistance and provide restitution to Tennessee consumers with assets over the Medicaid income threshold who used MDR or attorneys suggested by MDR and who requested repayment when contacted by the AG’s office. Read the full settlement agreement on the AG’s website.