Consumer Affairs Announces Top 10 Complaints of 2020 - Articles

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Posted by: Kate Prince on Mar 2, 2021

The Tennessee Attorney General’s Division of Consumer Affairs today announced the top 10 complaint categories for 2020, with home improvements, repairs and warranties taking the number one slot at 497 complaints. Other categories in the top 10 were: price gouging, 343 complaints; personal/professional services, 329 complaints; landlord/tenant, 289 complaints; internet sales, 281 complaints; motor vehicle-used sales and advertising, 266 complaints; health services and products, 228 complaints; debtor/creditor, 225 complaints; timeshare/vacation clubs, 223 complaints; and travel, 183 complaints. DCA received 4,053 complaints total in 2020, a slight decrease from 2019’s 4,250 complaints.