TBA Law Blog


Posted by: Stacey Shrader Joslin on Jan 4, 2023

A proposed class action lawsuit has been filed against Southwest Airlines by a passenger who said the company failed to provide refunds to those left stranded when an operational meltdown led to the cancellation of more than 15,000 flights last month. The suit, filed Dec. 30 in New Orleans federal court, accuses the airline of breach of contract. It also seeks damages for those on canceled flights who did not receive refunds or expense reimbursements. Southwest says it will reimburse affected passengers for reasonable expenses but it might take several weeks, Reuters reports.